Privacy Policy

AutoCapture.ai ("we," "us," "our," or "the Company") is an AI advertising and lead generation company headquartered in Dayton, Ohio, serving clients across multiple industries including automotive and financial services. We are committed to protecting the privacy of our customers, website visitors, and any individual who interacts with us by phone, text message, email, or through our website at autocapture.ai (the "Site").

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to information collected through the Site, through our services, and through SMS text messaging and voice calls.

1. Information We Collect

1.1 Information You Provide Directly

When you fill out a contact form, request a demo, sign up for our services, or make a payment, we may collect:

• Your name and company name
• Email address
• Mobile and landline phone numbers
• Industry and market or geographic location
• Marketing goals and campaign requirements
• Billing and payment information (processed securely via Stripe; we do not store full card numbers)

1.2 SMS and Phone Communications

When you provide your phone number and consent to be contacted, we may use it to send you service-related text messages (SMS) and place voice calls. This includes appointment reminders, campaign updates, account alerts, and customer support. Message frequency varies based on your service plan and interactions with us. Standard message and data rates may apply from your mobile carrier.

1.3 Information Collected Automatically

Like most websites, we automatically collect certain technical information when you visit the Site, including IP address, browser type, device type, pages viewed, referring URLs, and approximate location derived from IP address. This data is used for security, analytics, and site improvement.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to inquiries and provide customer support
• Send service-related SMS messages and phone calls, with your consent
• Process payments and send billing communications
• Deliver and optimize YouTube advertising and video marketing campaigns
• Improve our website, services, and marketing effectiveness
• Detect, prevent, and address technical issues, fraud, or abuse
• Comply with our legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who act on our behalf to deliver our services, such as Twilio (SMS and voice messaging), Stripe (payment processing), Google/YouTube (ad delivery), and cloud hosting providers. These providers are bound by contractual obligations to protect your data.
• Business partners only when necessary to deliver a service you requested (for example, sharing inventory data with a distribution partner you have approved).
• Legal authorities when required by law, court order, or to protect our rights, property, or safety.
• Business transfers in the event of a merger, acquisition, or asset sale, subject to the protections in this policy.

4. SMS Messaging and Consent

By providing your phone number and checking the consent box on our contact form, you expressly agree to receive SMS text messages from AutoCapture.ai at the number you provided. The consent checkbox is optional and unchecked by default — you are not required to consent to SMS in order to submit the contact form or purchase any service. These messages may be sent using an automatic telephone dialing system. You acknowledge that consent is not a condition of any purchase.

Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. All categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

To opt out of SMS messages at any time, reply STOP to any message we send. You may also unsubscribe by emailing cody@autocapture.ai or calling 937-545-3159. After opting out, you may receive one final confirmation message. To resume receiving messages, reply START.

For full messaging terms, including carrier fees and our program details, see our SMS Terms & Conditions.

5. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. SMS message content and delivery metadata may be retained for up to 24 months for support and compliance purposes. You may request deletion of your data at any time (see "Your Rights" below).

6. Data Security

We use administrative, technical, and physical safeguards designed to protect your information, including 256-bit SSL encryption for data in transit and at rest, and PCI-compliant payment processing through Stripe. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications, including SMS
• Withdraw consent to data processing
• Receive a portable copy of your data

To exercise any of these rights, contact us at cody@autocapture.ai or 937-545-3159. We will respond within 30 days.

8. Children's Privacy

Our services are intended for businesses and individuals 18 years and older. We do not knowingly collect information from children under 18. If you believe we have collected information from a minor, please contact us and we will delete it promptly.

9. Third-Party Links

The Site may contain links to third-party websites we do not control. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will provide notice on the Site or, where appropriate, by SMS or email. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

• Email: cody@autocapture.ai
• Phone: 937-545-3159
• Mail: AutoCapture.ai, Dayton, Ohio, USA